Terms and Conditions

Effective date: May 17, 2026

These Terms and Conditions govern access to and use of Striggo.

By creating an account, signing an order form, subscribing to a plan, using Striggo, or otherwise accepting these Terms, you agree to be bound by them on behalf of the organisation you represent.

If you use Striggo on behalf of an organisation, you confirm that you have authority to accept these Terms for that organisation.

1. About Striggo

Striggo is a B2B SaaS product for practical team training.

Customers can create editable training from AI, internal documents, or a combination of both. Training can be reviewed, edited, published by email or link, and followed up through completion, scores, time spent, sticking points, and non-completers.

Striggo helps create and roll out training. It does not replace customer review, judgement, or responsibility for final training content.

2. Provider

Striggo is provided by Go Huge AB, company registration number 5590416243, with registered address at Karin Boyes Gata 7, 411 11 Gothenburg, Sweden.

Questions about these Terms can be sent to [email protected].

3. Definitions

Customer means the organisation using Striggo.

User means any person authorised by the Customer to use Striggo, including administrators, managers, creators, and learners.

Learner means a User who receives or completes training through Striggo. Learners do not need a Striggo account to access assigned training.

Customer Content means content uploaded, submitted, generated, edited, published, or stored by the Customer or its Users in Striggo, including documents, prompts, course material, quiz material, learner responses, and training data.

Service means the Striggo platform, website, software, and related services.

Order Form means any written or electronic order, subscription, plan, proposal, or checkout flow agreed between Striggo and the Customer.

4. Access and accounts

Striggo grants the Customer a limited, non-exclusive, non-transferable right to access and use the Service during the subscription term, subject to these Terms and the applicable Order Form.

The Customer is responsible for:

ensuring Users comply with these Terms;
keeping account credentials secure;
all activity under its accounts;
ensuring that only authorised Users access the Service;
promptly notifying Striggo of suspected unauthorised access.

5. Customer responsibilities

The Customer is responsible for Customer Content and for how training is used in its organisation.

The Customer must ensure that:

it has the right to upload and use Customer Content in Striggo;
Customer Content is accurate, lawful, and appropriate;
AI-generated drafts are reviewed before publication;
training is suitable for the intended audience;
personal data is processed lawfully;
Users and learners are informed where required;
Striggo is not used for unlawful, harmful, abusive, or misleading purposes.

The Customer must not use Striggo as the sole basis for employment, disciplinary, performance-management, legal, financial, safety, or similarly significant decisions about individuals.

6. Restricted use

Striggo is intended for ordinary B2B team training.

The Customer must not use Striggo to process or create training involving:

children or individuals under 18;
special category personal data;
criminal offence data;
protected health information;
payment card data;
government identifiers;
regulated medical, legal, financial, or safety-critical advice;
high-risk employment or worker-management decisions;
content that is unlawful, discriminatory, abusive, deceptive, or harmful.

Exceptions require Striggo’s prior written approval.

7. AI-generated content

Striggo uses AI to generate drafts, summaries, quiz questions, explanations, and other training material.

Striggo uses Google / Gemini API as an AI service provider. Prompts, uploaded documents, Customer Content, and generated outputs may be processed by Google / Gemini API to provide the Service.

AI is a core part of Striggo. The Customer cannot opt out of AI processing and cannot use Striggo without AI.

AI output may be incomplete, inaccurate, unsuitable, or similar to output generated for other customers. The Customer is responsible for reviewing, editing, approving, and publishing final content.

Striggo does not warrant that AI output will be error-free, unique, compliant, or fit for any specific legal, regulatory, medical, financial, safety-critical, employment, or business purpose.

Striggo does not use Customer Content to train AI models. Striggo does not permit third-party AI providers to use Customer Content to train foundation models unless the Customer has expressly agreed to it.

8. Usage limits and fair use

Striggo is intended for ordinary B2B team training and must be used in a reasonable way consistent with the Customer’s subscription plan.

Unless an Order Form states specific usage limits, Striggo may apply fair use limits to protect the Service, manage infrastructure and AI provider costs, prevent abuse, and maintain reliable access for customers.

Fair use may be assessed based on factors such as:

number of courses, drafts, prompts, and AI generations;
size, number, and frequency of uploaded documents;
number of Users, learners, invitations, reminders, and course completions;
storage, bandwidth, processing, and email usage;
frequency, volume, or pattern of API, automated, scripted, or abnormal use;
use that materially exceeds what is reasonable for the Customer’s plan or ordinary business training needs.

The Customer must not use Striggo in a way that is designed to bypass usage limits, overload the Service, generate excessive AI usage, resell or share access outside the Customer’s organisation, or otherwise create unreasonable technical, operational, security, provider, or cost risk for Striggo.

If Striggo reasonably determines that the Customer’s use is excessive, abnormal, abusive, or creates material risk or cost exposure, Striggo may take appropriate action. This may include usage warnings, rate limits, throttling, temporary restrictions, feature limits, requiring the Customer to upgrade or reduce usage, suspending access, or terminating the affected account or subscription.

Where practical, Striggo will try to notify the Customer before taking action. Striggo may act without prior notice where needed to protect the Service, control material cost exposure, comply with provider requirements, prevent harm, or address suspected abuse.

9. Acceptable use

The Customer and Users must not:

break the law or violate third-party rights;
upload malicious code;
attempt to gain unauthorised access to Striggo or related systems;
interfere with the security, integrity, or performance of the Service;
reverse engineer, decompile, or copy the Service except where allowed by law;
use Striggo to generate or distribute unlawful, discriminatory, abusive, deceptive, or harmful content;
use Striggo to process data in a way that violates applicable privacy laws;
benchmark, scrape, crawl, or train competing systems using Striggo without written permission;
use output from Striggo or the underlying AI service to build, train, or improve competing AI models or similar services.

10. Customer Content and ownership

The Customer retains ownership of Customer Content.

The Customer grants Striggo the rights needed to host, process, transmit, display, generate, modify, and otherwise use Customer Content solely to provide, secure, support, and improve the Service, and as otherwise permitted under these Terms, the Privacy Policy, and the Data Processing Agreement.

Striggo retains all rights in the Service, software, workflows, templates, product design, technology, know-how, and underlying platform.

11. Feedback

If the Customer or Users provide feedback, suggestions, or ideas, Striggo may use them without restriction or compensation, provided Striggo does not disclose Customer confidential information.

12. Fees and payment

Striggo is provided on a monthly subscription basis unless otherwise agreed in an Order Form.

Fees are paid in advance. Payment processing is handled by Stripe and is subject to Stripe’s applicable payment terms and policies.

Unless otherwise stated:

fees are payable in advance;
fees are non-refundable;
the Customer is responsible for applicable taxes;
late or failed payments may result in suspension;
subscription fees may change at renewal with prior notice.

13. Renewal, cancellation, and refunds

Subscriptions renew automatically on a monthly basis unless cancelled before the next renewal date.

The Customer may cancel its subscription in the Striggo app. Cancellation takes effect at the end of the then-current paid billing period. The Customer will continue to have access until that date unless access is suspended or terminated under these Terms.

Striggo does not provide refunds or credits for partial billing periods, unused seats, unused features, or Customer inactivity, except where required by law or where Striggo decides otherwise at its sole discretion.

If Striggo terminates a paid subscription without cause before the end of a billing period, Striggo may provide a pro-rated refund for the unused portion of that billing period.

14. Trials, pilots, and beta features

Striggo does not offer standard trial or pilot terms unless expressly agreed in writing.

Striggo may offer trials, pilots, free plans, previews, or beta features from time to time. These are provided as-is and may be changed, limited, or discontinued at any time.

15. Term and termination

These Terms start when the Customer accepts them and continue until all subscriptions have expired or been terminated.

Either party may terminate for material breach if the breach is not cured within 30 days after written notice.

Striggo may suspend or terminate access immediately if:

payment is overdue;
usage is excessive, abnormal, abusive, or creates material technical, operational, security, provider, or cost risk;
there is a security risk;
the Customer or Users breach these Terms;
continued use may cause harm to Striggo, Users, customers, or third parties;
Striggo is required to do so by law or by a third-party service provider.

On termination, the Customer’s right to use the Service ends. Customer Content may be exported or deleted according to these Terms, the Privacy Policy, and the DPA.

16. Data export and deletion

During the subscription, the Customer may request export or deletion of Customer Content by contacting Striggo at [email protected].

After termination, Customer Content will normally be deleted from active systems within 90 days. Backups are overwritten or deleted according to Striggo’s backup cycle, normally within 180 days.

Striggo may retain data where required for legal, accounting, security, or dispute purposes.

17. Data protection

The parties will comply with applicable data protection laws.

Where Striggo processes personal data on behalf of the Customer, Striggo acts as processor and the Customer acts as controller, unless otherwise agreed. Such processing is governed by Striggo’s Data Processing Agreement.

Where Striggo processes personal data for its own purposes, Striggo acts as controller as described in the Privacy Policy.

18. Confidentiality

Each party may receive confidential information from the other. Confidential information must be protected using reasonable care and may only be used to perform or receive the Service.

Confidential information does not include information that is public, already known, independently developed, or lawfully received from a third party.

19. Security

Striggo will maintain reasonable technical and organisational measures designed to protect the Service and Customer Content.

The Customer is responsible for configuring access appropriately, managing Users, and using the Service in a secure way.

20. Third-party services

The Service may integrate with or rely on third-party services, including hosting, AI, email, payment, and media providers.

Striggo is not responsible for third-party services outside Striggo’s control. Use of third-party services may be subject to separate terms and privacy policies.

21. Service availability and support

Striggo will use commercially reasonable efforts to keep the Service available and functioning.

Striggo does not provide a service level agreement, uptime commitment, or guaranteed response time unless expressly agreed in writing.

Support is provided on a commercially reasonable basis through [email protected] or another support channel made available by Striggo.

22. Service changes

Striggo may improve, modify, or discontinue parts of the Service.

Striggo will not materially reduce core functionality during a paid subscription without reasonable notice, unless required for security, legal, provider, or operational reasons.

23. Warranties and disclaimers

Striggo will provide the Service with reasonable skill and care.

Except as expressly stated in these Terms, the Service is provided without warranties of any kind. Striggo does not warrant that the Service will be uninterrupted, error-free, secure, or that Customer Content or AI output will be accurate, complete, compliant, unique, or suitable for any particular purpose.

24. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunities.

Each party’s total liability under these Terms is limited to the fees paid or payable by the Customer to Striggo for the Service in the 12 months before the event giving rise to the claim.

This limitation does not apply to liability that cannot be limited under law, the Customer’s payment obligations, infringement or misuse of Striggo’s intellectual property rights, wilful misconduct, or breaches of confidentiality or data protection obligations where a different limit is required by law or expressly agreed in the DPA or Order Form.

25. Indemnity

The Customer will defend and indemnify Striggo against claims, damages, losses, and expenses arising from Customer Content, unlawful use of the Service, or breach of these Terms by the Customer or its Users.

26. Publicity

Striggo may identify the Customer as a customer using the Customer’s name and logo on Striggo’s website, sales material, and investor or customer communications, unless the Customer objects in writing or the Order Form states otherwise.

27. Governing law and disputes

These Terms are governed by the laws of Sweden, without regard to conflict of law rules.

Disputes will be resolved by the courts of Sweden, with Gothenburg District Court as the court of first instance, unless mandatory law requires otherwise.

28. Changes to these Terms

Striggo may update these Terms from time to time. Material changes will be notified to Customers. Continued use of the Service after changes take effect means the Customer accepts the updated Terms.

29. Contact

Questions about these Terms can be sent to [email protected].